Return & Refund Policy

Exchanges

In case your order is defective or damaged or doesn't suit you, we also provide the option of replacing your product for the same/ any other item from our store.

Our exchange policy is also valid for 7 days from the date of delivery.

Returns

JEWELSDESIRE return policy is valid for 7 days from the date of delivery

Refunds

Refunds will be processed once your return is received and inspected in our warehouse in a maximum of 7 days from the date on which JEWELSDESIRE receives returned goods. We will send you an email/WhatsApp message to notify you that we have received your returned item.

If everything is in order, then your refund will be processed, and the amount will be refunded to your original method of payment for prepaid orders.

In case of prepaid order through UPI, Credit Card, Debit Card, or Net Banking, the amount will be refunded back to the account from which it was paid within 10 working days. 

Please note that Shipping charges and Return Shipping Charges (if applicable) are not refundable.